Body Shop Estimator/CSM ABRA Auto Body- Fort Collins
Company: Yoder Family of Companies
Location: Longmont
Posted on: May 22, 2023
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Job Description:
Body Shop Estimator/CSM ABRA Auto Body- Fort Collins Come join
us in building a career with one of the fastest-growing Automotive
businesses in Northern Colorado! Voted one of northern Colorado's
best places to work. Who Are We? We are a state-of-the-art
automotive repair shop that is built on strong family values that
have been a cornerstone since 1908. Our employees are dedicated and
committed to serving the Northern Colorado community with
best-in-class repairs and customer service. We repair thousands of
cars every month because of the dedicated, committed, and
professionally trained members of Weld County Garage. Part of the
Yoder Family of companies offering automotive sales, service, and
financing where we are rooted in faith and community driven. ABRA
Auto Body Repair is a part of the Yoder Family of Companies What
Would You Do? The right candidate will be responsible for writing
accurate estimates and tracks vehicles’ progress through the repair
process, keeping customers continually informed. They will
participate in solving problems that impact the speed and quality
of the repair. This position plays a key role in ensuring that
Customer Satisfaction Index (CSI) ratings are strong. They are
responsible for nurturing and cultivating a positive culture and
work environment that aligns with the mission and values of the
organization. What will you be responsible for? Consistently
follows companies sales process and convinces customers to leave
their vehicle for repair at the initial visit, or to schedule the
repair appropriately. Provides and accepts feedback and coaching on
continuously improving sales skills. Prepares accurate, complete
estimates that minimize supplements. Effectively upsells additional
services. Successfully manages and complies with multiple DRP
requirements. Follows up on all assigned action items, including
sublet appointments. Maintains constant awareness of the status of
his/her customers’ repairs. Ensures that all customers understand
the CSI survey process. Provides customers with necessary
problem/solution information and accurately/completely answers all
questions. Properly and completely processes payments and all
accompanying paperwork. Advises customers about warranty
protections and/or potential cost savings. Consults with mechanics
about necessary repairs and possible alternatives to expensive
work. Do you have the necessary education and experience? High
school degree or equivalent Automotive trade or technical school
preferred. 5+ years body shop CSM or estimator experience What are
the total Rewards? CULTURE!!! Commissions, Exempt: $60k-$90k
annually DOE Competitive vacation time, sick time, profit sharing.
paid holidays, 401(k) employer-paid life insurance, health, dental,
vision, and pet insurance, and company discounts for full-time
positions. Date posted: 05/03/2023
Keywords: Yoder Family of Companies, Longmont , Body Shop Estimator/CSM ABRA Auto Body- Fort Collins, Professions , Longmont, Colorado
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here to apply!
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