Patient Access Specialist Call Center

Company: US Health Services
Location: Longmont
Posted on: May 28, 2023

Job Description:

Description
Patient Access Specialist Sr position with UCHealth Medical Group in primary care and specialty care clinics in Fort Collins, Loveland, Greeley, and Longmont. Full-time positions, several opportunities available.
This position is a call-center position in a clinic setting. Schedules and registers patients. Obtains demographic information and performs related clerical functions.
Work collaboratively with the front desk and clinical teams to support patient care in the department's phone room.
Work Schedule: Full Time Days
Responsibilities:
Schedules appointments, follow-up appointments, and assigns appropriate length of visit per physician request.
Provides instruction to patients regarding what to bring to the appointment, time of appointment and location of physician. Registers patients for medical care including laboratory, outpatient services, physician or other medical office. Pre-registers patients when needed.
Collects and confirms complete patient demographics, current employer, emergency contact information, insurance and case-specific information such as referring physician.
Verifies insurance eligibility for governmental insurance payors (i.e. Medicaid, Medicare, Tricare, etc.). May complete Medicare Secondary Payor Questionnaire for all Medicare eligible patients. Reviews patient accounts for outstanding balances and forwards to Accounting.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:

• Minimum Required Education: None required. The pay range for this position is: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experience.
  UCHealth offers a Five Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years' employment.
  UCHealth offers their employees a competitive and comprehensive total rewards package:
  • Full medical, dental and vision coverage
  • Retirement plans to include pension plan and 403(b) matching
  • Paid time off. Start your employment at UCHealth with PTO in your bank
  • Employer-paid life and disability insurance with additional buy-up coverage options
  • Tuition and continuing education reimbursement
  • Wellness benefits
  • 5 year incentive bonus
  • Full suite of voluntary benefits such as identity theft protection and pet insurance
  • Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
    Loan Repayment:
    UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!
    UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
    UCHealth offers their employees a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical, dental and vision coverage; retirement plans; paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and a full suite of voluntary benefits such as identity theft protection and pet insurance. Our employees and their family members have full access to our Employee Assistance Program, which includes up to 5 free counseling visits and work/life solutions, such as one free legal consultation. In addition, other emotional counseling support is available depending upon their need.
    At UCHealth, we do things differently
    We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.
    Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy. We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we'll do everything in our power to make sure you grow and have a meaningful career. There's no limits to your potential here.
    Be Extraordinary. Join Us Today!
    UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Keywords: US Health Services, Longmont , Patient Access Specialist Call Center, Other , Longmont, Colorado