Remote - Customer Service Collector

Company: Aston Carter
Location: Longmont
Posted on: March 16, 2023

Job Description:

Location: Remote - EQUIPMENT PICK-UP IN LONGMONT COLORADO REQUIRED

Hours: M-F 9:30AM-6PM

Pay: $17-$18/hr

Description:

-Responsible for collection efforts of patient level accounts primarily for private accounts.

-Calling on accounts to try and collect money (i.e. could be someone needing a copy of a statement, finding out about insurance, general questions, etc.)

-Once they get the customer on the phone they could be taking a collection payment, researching the bill, etc.

-The Representative will need to tell the customer the benefit of paying the bills (this is sales in a sense)

-Works with responsible parties, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved collection techniques.

-Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication.

Skills:

Billing Collections, Medical Billing and coding, customer service, call center, outbound calls, data entry, collections customer service, collection calls, medical

Top Skills Details:

Billing Collections, Medical Billing and coding,customer service,call center,outbound calls

Additional Skills & Qualifications:

MUST HAVE:

-1-2 years of Call Center or Administrative experience

-High School or GED required

-Excellent communication skills (verbal and written)

-Someone who is comfortable working in a call center / must be able to work in a fast paced environment

-Ability to work remotely in a quiet place with stable Internet after the first 2 weeks of training on site

NICE TO HAVE:

-Previous Collections experience

-Previous Billing experience in the healthcare field

-Previous Pharmaceutical experience

REMOTE REQUIREMENTS:

-MUST be hard wired into router, cannot use hot spot or Wi-Fi for Internet (will be provided a 5 ft ethernet cord for this)

-MUST be able to work in a private space with no foot traffic (i.e. kids, family, etc.)

-Must be able to work hours based on MST hours listed below in their time zone (no flexibility around this)

Experience Level:

Entry Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Longmont , Remote - Customer Service Collector, Other , Longmont, Colorado