Manager Client Engagement (Education)
Company: West Asset Management, Inc.
Posted on: June 9, 2021
For this opening we will consider candidates from the following
locations: LONGMONT,CO,US | Joplin,MO,US
Intrado is looking to hire a Manager, Client Engagement to lead
our Education Support team.
- Facilitating collaboration among functional areas of the
company to provide a best in class customer experience.
- Providing resources and direction to effectively service
- Client training, reporting, presentations, and
- Monitoring and effectively managing to establish KPI's and
implementing solutions for identified service trends.
- Working with the Operations Team on critical initiatives
including, but not limited to, external projects, incident
response, process improvement, employee training, and
developing/maintaining standard operating procedures.
- Ensuring departmental compliance with system auditing, client
profile updates, and other administrative duties.
- Hiring, managing, and developing employees, creating and
maintaining a motivational work environment.
- Bachelor's degree from an accredited college or university
required with major course work in business administration,
marketing, or a related field is preferred.
- Equivalent work experience in a similar position may be
substituted for education requirements.
- 5+ years of increasingly responsible business to business
customer service experience required
- 1+ year management experience required
- Results oriented individual able to drive priorities and own
- Proven ability to build and grow high level customer
- Intermediate knowledge of Microsoft Word, Excel, PowerPoint,
and Outlook required
- Compensation will be commensurate with experience. The pay
range for this position is anticipated between $55,000 and
- In addition to a compensation plan commensurate with this role,
Intrado offers a comprehensive benefits package, including but not
limited to medical, dental, vision, life and disability coverage,
tuition reimbursement, employee discounts, 401(k) retirement plan
with company match, and flexible spending accounts.
Keywords: West Asset Management, Inc., Longmont , Manager Client Engagement (Education), Other , Longmont, Colorado
Didn't find what you're looking for? Search again!