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Technical Resource Specialist - Temporary Assignment

Company: Intrado
Location: Longmont
Posted on: June 8, 2021

Job Description:

Intrado is looking to hire a Technical Resource Specialist (Temporary Assignment). The core focus of this position will be responsible for supporting client notification applications and resolving technical issues within established timelines in adherence to corporate and departmental policies and procedures; Serves as direct client contact/ interface on notification technical support issues for notification products and services; Uses problem solving and troubleshooting skills to effectively resolve issues, including ownership of client communications on the issue.

Education

Associates degree from an accredited college or university in Business Administration, Computer Science, Communications, or related field required. Equivalent work experience may be substituted for educational experience.

Bachelor's degree from an accredited college or university in Business, Computer Science, Communications, or related field preferred

Experience

Minimum 2 years customer service experience in a business to business environment or technical support experience required.

Minimum 1 year of notifications systems or internal notification systems experience preferred.

Minimum 1-year experience working in the healthcare or technical industries preferred.

Time spent in pursuit of an advanced degree (e.g. Junior/Senior year of a Bachelor's, etc.) may be substituted in lieu of equivalent work experience requirements

Other

Basic knowledge of Microsoft Word, Excel and PowerPoint preferred.

Hiring pay rate starts at $16.00/hr and will be dependent on experience, education, skills and abilities of the applicant. This positioneligible for premium pay.

Temporary assignmentexpected durationis from June 2021 to December 2021.

Keywords: Intrado, Longmont , Technical Resource Specialist - Temporary Assignment, Other , Longmont, Colorado

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