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Customer Care Specialist

Company: Bright Horizons
Location: Longmont
Posted on: June 8, 2021

Job Description:

Do you enjoy wowing the customer

with exceptional service? At Bright Horizons, we do work that matters.

Join our team as a Customer Care Specialist!


Bring your full self to work and

be the voice of Bright Horizons where our culture is full of www.****.com. and the career opportunities

are endless.


What does a Customer Care

Specialist do?

Whether you are finding a caregiver for a family in need, reviewing program guidelines for someone that is taking the next step in their education journey, or scheduling some time for a family to tour one of our world-class child care facilities, you can make a difference by working for a company that provides family solutions to those in need.


With each line of business you have the potential to be handling phone calls, emails and text messages in order to assist customers and provide follow-up communication while troubleshooting, researching, and finding resolutions that meet their immediate needs while educating the customers on what support Bright Horizons has to offer.


What you can expect from us:


Culture

  • Our culture is unique, and its something that we take pride in. We hire people, not numbers, with

www.****.com. and believe that personal and professional growth can happen in parallels while making wonderful impacts

to our families that we provide solutions to.


Benefits

  • This is a full-time role that includes option to many benefits such as:


o HealthCare


o Retirement


o Accrued Vacation and Sick time


o Disability Insurance


o .And much more!


Schedule

  • Scheduling varies based on what the need is, most typical schedules fall within the hours

of 6:00am-6:00pm


Compensation

  • Starting salary for this role is $www.****.com

Training

  • There will be a paid training to start your first few weeks with Bright Horizons. You will be on-site with your peers

being introduced to our company, your role, and the job you will be doing.


What we ask from you:


  • You have achieved a High School diploma or equivalent

  • You have at least 1+ year experience in customer service, help desk, and/or call

center environment

  • Have strong communication skills, both written and verbal

  • You are a problem solver that is willing to go above and beyond to find a solution

for a family in need.


  • You are self-motivating and excellent with time management

  • You are a team player who is goal-oriented and ready to contribute

Keywords: Bright Horizons, Longmont , Customer Care Specialist, Other , Longmont, Colorado

Click here to apply!

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