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Client Experience Representative

Company: Colorado Animal Specialty Emergency
Location: Longmont
Posted on: June 7, 2021

Job Description:

Job Description Client Experience Representative-Full and Part Time **RETENTION BONUS $500** Alpenglow Veterinary Specialty and Emergency Center in Boulder and Aspen Meadow Veterinary Specialists in Longmont are seeking compassionate, enthusiastic, and customer focused Client Experience Representatives who are flexible to work in both of our growing 24/7 emergency and specialty locations. Ideal candidates demonstrate a can-do attitude and are friendly and enthusiastic about delivering an excellent experience for our clients and their pets. Our facilities include an array of board-certified specialties including Surgery, Internal Medicine, Oncology, Radiology, Neurology and Emergency and Critical Care. We provide 24/7 compassionate and quality care for our patients. Now is a great time to join our team as we are excited to announce that both locations will be joining & expanding to a brand-new facility in August 2021, Colorado Animal Specialty and Emergency (CASE) in Boulder, CO. Role Requirements: Demonstrate a positive and professional outlook.
Deliver strong written and communication skills.
Ability to identify issues and resolve requests in a timely manner.
Manage multiple phones lines with professional etiquette.
Knowledge of some veterinary medical terminology and experience in a veterinary setting is preferred but will train the right candidate.
Flexibility- available to work shifts during the day, night, weekend, and holidays at both locations.
Adapt to stressful situations with grace under pressure.
Work well in a team environment focused on delivering excellence in client experience.
PC Skills/Microsoft Office Suite (Cornerstone or similar veterinary platform experience a plus) We offer the full menu of benefits and a competitive salary. Pay range $14-$16 hourly. Contact us today and take the first step to a bright new chapter in your career! Job Type: Full-time and Part-time Education Required: High School Diploma or Equivalent Pay: From $14.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance Schedule: Shifts ranging from 4 - 10 hourshifts - depending on your preference Day shift Mid shift Holidays Night shift - Able to work until 2:00am On call Weekends Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: Multiple locations Work Remotely: No

Keywords: Colorado Animal Specialty Emergency, Longmont , Client Experience Representative, Other , Longmont, Colorado

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