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ORDER ENTRY SPECIALIST

Company: BI Incorporated (A GEO Company)
Location: Longmont
Posted on: June 7, 2021

Job Description:

Facility:BOULDER HEADQUARTERS - EM

Compensation Base:

Compensation Bonus (if applicable):$15.50-$17.00 / Hourly

Equal Opportunity Employer.



Summary

Receives and enters customer new equipment orders and/or service repair orders. Researches inventory issues. May specialize in new equipment orders or service repair orders.



Primary Duties and Responsibilities

  • Receives and processes orders for monitoring equipment and supplies from customers or sales force via phone, fax and e-mail. Follows up on orders to ensure that delivery dates are within customer driven criteria.
  • Initiates service repair orders in response to customer calls. Enters service repair orders and return material authorizations Company database. Contacts shipper to arrange equipment pickup.
  • Creates daily reports, including reports on orders, shipments and invoices, to ensure that customer orders are shipped and invoiced accurately and on time.
  • Prepares and sends daily customer invoices.
  • Assists with month-end billing as needed.
  • Provides backup support of equipment tracking as needed.
  • Performs other duties as assigned.


Job Requirements:


Minimum Requirements

  • High School Diploma or GED required.
  • Associates Degree in Business or related field preferred.
  • Two (2) years of experience working in an office environment.
  • Strong computer skills with proficiency in Microsoft Word, Excel and Outlook.
  • Excellent customer service skills.
  • Effective verbal and written communication skills with both internal and external contacts.
  • Must be detail oriented.
  • Good organizational, time management and record-keeping skills.
  • Ability to make independent decisions within work parameters.
  • Problem solving ability.
  • Ability to type 40 wpm.
  • Ability to work with computers and the necessary software typically used by the department.

Benefits

  • Three (3) weeks paid time off
  • Eleven (11) paid holidays
  • Medical, Dental, and Vision coverage
  • Term and Whole Life insurance (includes spouse and dependent)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k) retirement program with company match
  • Stock purchase program
  • Tuition reimbursement
  • Various discount programs

Keywords: BI Incorporated (A GEO Company), Longmont , ORDER ENTRY SPECIALIST, Other , Longmont, Colorado

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