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Cash Research Associate

Company: Res-Care, Inc.
Location: Longmont
Posted on: June 6, 2021

Job Description:

Our Company


Primary responsibility to research and evaluate unapplied balance for state compliance. Responsible for the research and/or resolution of unapplied cash balance for an assigned account portfolio in accordance with PharMerica's Client Billing Services Policies and Procedures and the Consumer Credit Protection Act of 1977.


  • Research and evaluate unapplied cash balances for state compliance. Works with third-party insurers, Medicaid, Medicare and assigned pharmacy locations to resolve unapplied cash issues in a timely manner
  • Facilitate the escheatment process for the state
  • Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following-up
  • Works with internal and external customers to resolve assigned portfolio of accounts. Productivity records will also be maintained
  • Works with Facility Collection Manager /Supervisor in researching pharmacy accounts requiring special attention, as indicated on reports and taking all necessary actions
  • Works with Facility Collection Manager /Supervisor and other members of the management team on special projects as needed.
  • Performs other tasks as assigned
  • Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions


Education/Learning Experience

  • Required: High School graduate, GED or equivalent experience

Work Experience

  • Required: 1 year billing and/or collections experience
  • Desired: Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience


  • Required: 10-Key by touch, data entry, MS Excel and Word and basic computer knowledge
  • Desired: Medical billing and coding

About our Line of Business

PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

Additional Job Information

  • Research Private credit balance accounts for possible refunds
  • Research includes evaluating charges, payments and adjustments on every assigned account
  • Works with Residents and Responsible Parties, receiving in/out bound telephone calls to verify contact and payee information
  • Writes detailed notes on every account researched
  • Maintains productivity records on a daily basis
  • Meets required productivity goals on a daily basis
  • Uses available software programs during the Credit Balance Research and Refund processes
  • Helping out with special projects as assigned by Supervisor and Manager
  • Works in a Team Environment helping and relying on other Team Members to get the job done

We offer a range of benefits to full-time employees to include medical, dental, vision, health care and dependent care flexible spending accounts, life, disability, paid time off, holiday, 401(k) Retirement Savings Plan, voluntary benefits, employee discounts and tuition reimbursement. Part-time employees are eligible for company paid sick leave and can participate in the 401(k) Retirement Savings Plan, dental, vision and a number of voluntary benefit offerings.

Colorado Pay Min

USD $15.00/Hr.

Colorado Pay Max

USD $18.74/Hr.

Keywords: Res-Care, Inc., Longmont , Cash Research Associate, Other , Longmont, Colorado

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