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Jr. Desktop Support Specialist

Company: Manpower Engineering
Location: Longmont
Posted on: January 15, 2021

Job Description:

Experis' high-tech client is looking for a Junior Desktop Support Specialist to join their team onsite in Longmont, CO for a 6-month W2 contract. Compensation is $25/hour. This is an onsite position with COVID safety protocols in place. Sorry, no C2C or sponsorship are available for this position. The Information Technology team works across offices to ensure that network, operating systems with LAB, application support, Patch and Vulnerability management, and other various IT functions are supported throughout the company. A Day in Life: Diagnose and resolve unique, non-recurring problems associated with application software and operating systems within LAB environments o Prioritize desktop tickets and determine the source of problems Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, and other computer equipment Document procedures, standards, best practices configurations, settings and installation sequences Partner with extended teams to ensure Flexera Inventory Manager (FIM) application is installed on all Pilot Line systems and support Patch and Vulnerability management activities in the Pilot Line and labs Ensure that all laptops and desktops are configured to connect to the correct network environment (Windows) Communicate issues to other IT teams to help resolve the issue o Factory Information System (FIS) Application Support and troubleshooting Use ticketing system for tracking all assigned tasks and incidents Typical work week Monday through Friday, 8am to 5pm. Some overtime may be required. The hours are subject to change with or without notice at the sole discretion of Seagate. Other various tasks assigned About You: Strong communication skills, both written and verbal Experience providing excellent customer service to stakeholders Maintains strong attention to detail in high-pressure situations Excellent troubleshooting skills Required Skills Able to lift up to 20lbs without assistance. Required Education: Minimum 2 years hands on experience or technical degree in Computer Science, Information Technology or a related field Required Years of Experience Minimum 2 years hands on experience or technical degree in Computer Science, Information Technology or a related field Additional Information: Our Longmont product-design campus is nestled against the foothills with exceptional views of the Rocky Mountains. Here at work, you can grab breakfast and lunch in the on-site cafeteria or get an afternoon espresso, prepared by a professional barista. Our 1,500 employees enjoy an active on-site experience from sporting activities (get in a few laps at lunch on our 1-mile walking path around campus, play ping-pong or volleyball, or stop in our 24- hour fitness center for a group or individual workout) to community service and many employee resource groups including Pride, Women's Leadership Network and a Young Professionals Network. This position does require to be On-Site daily, and will require Covid-19 Safety Protocols when entering the facility. This includes, wearing a mask, keeping 6 ft from others, and being Thermo-Scanned daily.

Keywords: Manpower Engineering, Longmont , Jr. Desktop Support Specialist, Other , Longmont, Colorado

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