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Network/Telecom Manager

Company: Life & Safety
Location: Longmont
Posted on: June 20, 2022

Job Description:

For this opening we will consider candidates from the following locations: Longmont,CO,United States - Our Life & Safety Technology Group is hiring a Network/Telecommunication Manager to join our team! This position allows you to work fully remote! Intrado's Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed - call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives. As a Manger with Intrado, you will be responsible for Managing, providing leadership, and budgets for teams performing development, design and system enhancement for one or more information technology functions. Develops goals and expectations, frequently delegates tasks, and provides strategic guidance to cross-functional teams to identify and produce recommendations based on business needs and opportunities. Coordinates and ensures accuracy and efficiency of team results. ESSENTIAL DUTIES: -

  • Manage the day-to-day activities of assigned staff in providing efficient, secure, and properly maintained programs and/or systems which meet end user needs
  • Serve in an ongoing partnership with end users, providing consultative advice and maintaining an in-depth knowledge of business operations
  • Monitor the activities associated with writing quality code based on given requirements and deadlines, ensuring consistency in methods
  • Define and oversee the activities involved in thoroughly testing and implementing programs and/or systems completed by assigned staff
  • Organize cross-training efforts of staff members to ensure there is adequate support of products developed
  • Participate in researching new products and development tools, keeping up-to-date on industry trends for incorporation into the Company's platform
  • Lead and participate in support activities, which includes providing a single point of contact for end users and determining if the service request is within the department scope
  • Ensure that high levels of end user satisfaction are provided during each point of contact
  • Serve as point of escalation for issues that arise and complete related follow-up activities
  • Coach, develop, and mentor subordinates to achieve quality performance while continuing to develop personal management skill necessary to handle unique management challenges MINIMUM QUALIFICATIONS: - Education: Bachelor's degree from an accredited college or university required with major course work in computer science, MIS, electrical engineering, business, or a related field is required. Equivalent work experience in a similar position may be substituted for education requirements. EXPERIENCE:
    • Typical candidate will have 6+ years of experience in MIS engineering or computer science, including leadership or supervisory experience
      • Extensive background in telecommunications and a strong skillset in IP telephony and networking
      • Previous experience with network design, VoIP protocols, routing management and troubleshooting
      • Previous experience supporting Sonus/Ribbon Gateways/Policy routing, Oracle SBCs (or similar), SIP implementations and Media Gateways Benefits & Compensation Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you'd expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond -- -tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, -identity -protection and more! Apply today to join us in -work worth doing! For candidates located in Colorado, the hiring salary for this position is anticipated between $115,000 -and $135,000 per year and will be commensurate with experience. Candidates may be eligible for differential pay based on shift worked and premium pay for overtime and/or being on call.

Keywords: Life & Safety, Longmont , Network/Telecom Manager, IT / Software / Systems , Longmont, Colorado

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