Omni (Fulfillment) Lead
Company: DICK'S Sporting Goods
Location: Longmont
Posted on: June 18, 2022
|
|
Job Description:
DescriptionOn our team, everyone plays a critical role providing
genuine, helpful and friendly service to help our athletes perform
at their best and enjoy their sport. We’re committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve. This role is an opportunity to make a difference and join
the world’s greatest sports team. This position is responsible for
leading and coordinating all omni-channel activities in the store
including: Curbside Pick-up, Ship-from-Store (SFS) and Buy Online
Pick-up In-Store (BOPIS). Responsibilities also include conducting
loss prevention procedures related to omni-channel activities and
training associates on omni-channel tasks. Compensation range of
pay for role: $15.50 to $23.00.
Omni-Channel Lead Tasks: Effectively lead associates through the
daily SFS pick and pack process according to company standard
operating procedures Ensure a sufficient quantity of SFS supplies
are on hand to meet demand (bags, boxes, packing tape, toner, free
return labels, etc.) Assist in the completion of incoming BOPIS
orders including picking, pack, and staging the orders for customer
pickup Support the Customer Pickup Process of BOPIS orders by
retrieving orders from the stage/holding area in a timely manner
Complete the BOPIS aged order review on a daily basis including
review of orders, changing status in the system and returning
product to the sales floor Provide feedback to the management team
on the omni-channel activities that are occurring in the store
Complete daily FedEx Box Count Audits according to company
Inventory Control and Loss Prevention standards Maintain the SFS
Box Count and Store Manager Box Audit Binder to company standards
Assist in the completion of SFS box audits according to company
standards Train associates on the SFS and BOPIS system and the
documented Standard Operating Procedures All Teammates are required
to adhere to all safety policies and procedures. Additionally, as
business needs arise, other tasks may become necessary.
Qualifications
Success Profile: Flexible availability – including early morning,
nights/overnights, weekend, and holidays 1-3 years of Retail,
warehouse or shipping experience preferred Customer-service
oriented Problem solving and troubleshooting capabilities Strong
details orientation Superior organizational abilities Process and
Procedure oriented DICK’S Sporting Goods is an Equal Opportunity
Employer Committed to Inclusion and Diversity.
Keywords: DICK'S Sporting Goods, Longmont , Omni (Fulfillment) Lead, Hospitality & Tourism , Longmont, Colorado
Click
here to apply!
|