Customer Service Agent - Students Welcome Denver 2115224

Company: NetHire
Location: Longmont
Posted on: November 22, 2020

Job Description:

We are looking for motivated, hard-working people with a passion for building relationships. To meet the demands and needs of our growing company, our customer service department is expanding and seeking to bring on additional, entry-level Agents. Our company provides external customer solutions for other firms, companies, and organizations. Joining us at all stages in their development, we take on clients that are seeking to outsource their customer relationship management, while feeling confident that their brands are represented accurately and to their high standards. Whether in their infancy, their takeoff, or as well-established companies, our clients unanimously benefit from our diverse and integrated range of client-customer services. Unlike other companies offering services that are of a similar nature, the customer service model that our Agents execute is unique and tailored to each individual client. We believe in the value of direct interactions and always position our Agents to interact and engage with customers in-person. Through embodying our clients distinct brands, meeting with customers, providing current, useful information, and answering their inquiries, no two days as one of our Customer Service Agents will ever be the same. We are proud to publicly represent our clients and take this responsibility seriously. However, while hard-working and focused, we strive to create a workplace and team environment that is welcoming, supportive, and still fun. We provide the opportunity for every team member to participate and contribute equally, allowing our success to be the result of our collective efforts. We invest in the well-being and prosperity of our staff, inside and outside the office. It is important for us to prioritize the growth and development of our existing staff, always advancing those already a part of our team before looking elsewhere. Responsibilities: Meet with customers and discuss their potential or existing relationship with our client Strive to develop lasting customer relationships and secured support Identify and respond to customer concerns and needs Answer customer inquiries and effectively respond or offer additional avenues of resolution Maintain professionalism during all interactions Develop a thorough understanding of our clients, their brands, objectives, and market needs Participate in regular office-wide feedback and strategizing meetings Qualifications: Flexibility: must be able to adapt to individual client and customer needs Problem Solver: utilize existing knowledge to answer customer inquiries, or redirect request Personable: be a friendly individual that can demonstrate interest and attentiveness to others Reliable: commit to your schedule and therefore fellow team members and clients Hard Working: demonstrate your determination and commitment to achieving Team Player: work well with others, offering encouragement and support Minimum Age Requirement: 18 Compensation: Hourly wage Bonuses Basic medical benefits Rapid advancement opportunities Travel, optional Paid training and ongoing, one-on-one mentoring Together, our team is accomplishing great things. Join us! Keywords: Colorado, CO, Aurora, Northfield, Westminster, Golden, Englewood, Ken Caryl, Centennial, Henderson, Broomfield, Boulder, Longmont, Castle Rock, Northeast Denver, Brighton, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist

Keywords: NetHire, Longmont , Customer Service Agent - Students Welcome Denver 2115224, Hospitality & Tourism , Longmont, Colorado