Assistant Service Manager
Company: Texas Roadhouse
Location: Longmont
Posted on: March 15, 2023
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Job Description:
Job Description:
Description:Assists SM in managing the FOH through legendary food,
legendary service, and legendary people. This is a developmental
role to prepare the roadie for promotion to Service Manager or
other leadership position.ESSENTIAL FUNCTIONS Essential Functions
Statement(s) ---Oversees service in the FOH.---In conjunction with
all management, enforces compliance with all employment policies in
area of responsibility.---Oversees/approves all FOH side
work.---Provides/oversees thorough training.---Works during peak
business times to set the pace in the FOH.---Manages through "hands
on" supervision of the restaurant. This includes but is not limited
to non-scheduled assistance with serving, hosting, cooking, etc.
---Ensures 100% table visitation of customers to gather customer
insights and assist Service Manager in developing a sales strategy
to improve customer experience and drive sales.---Leads by example
to help develop employees and assistants.---Cross-trains promising
employees.---Oversees scheduling of designated departments, as
directed by the Service Manager.---Develops promotions (incentives)
to drive sales and conduct alley rallies, as directed by Service
Manager.---Manages compliance with Responsible Alcohol Service
training requirements.---Creates a safe and healthy work
environment.---Understands and practices safe food handling
procedures. ---Ensures that the cleanliness of the restaurant and
safety of our guests are maintained at all times. ---Helps to
control the guest flow.---Assist with liquor inventory & ordering.
---Assists LSM with building sales.---Ensures culture and core
values are adhered to: passion, partnership, integrity, and fun
with purpose. Reasonable Accommodations may be made to enable
qualified individuals with disabilities to perform the essential
functions.We are proud to be an equal opportunity employer. We are
committed to providing equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, age, gender, gender identity, disability, veteran
status, sexual orientation, citizenship, national origin, or any
other legally-protected status. We encourage and welcome all
applicants to apply. Requirements:Education: High School Graduate
or General Education Degree (GED)Experience: 2 or more years as a
SM or Key hourly in FOH operationsComputer Skills: Word, Excel
Other Skills:---The ability to multi-task in a high pressure
environment---Outgoing and personal a plus---Good organizational
skills---Effective communicator---Has the ability to problem solve
and handle high stress situationsWORK ENVIRONMENT A restaurant
environmentThis job description includes essential functions and
basic duties and is intended to provide guidelines for job
expectations and the employee's ability to perform the position
described. It is not an exhaustive list of all functions,
responsibilities, skills and abilities. Additional functions and
requirements may be assigned by supervisors as deemed appropriate.
This document is not a contract of employment, and the Company
reserves the right to change this job description and/or assign
tasks for the employee to perform, as the Company may deem
appropriate. Additional Info:
Keywords: Texas Roadhouse, Longmont , Assistant Service Manager, Executive , Longmont, Colorado
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