Customer Contracts Manager
Company: Seagate Technology LLC
Posted on: August 5, 2022
About our group:
Seagate's Customer Contracts Team is recruiting a Customer
Contracts Manager to expand support for our Lyve Cloud
storage-as-a-service (SaaS) platform for enterprise customers. You
will be part of a tight-knit team managing customer contracts and
other legal agreements, existing within the worldwide Legal
organization. We are dedicated experts who enjoy what we do and are
proud of the contributions we make to enable Seagate to be a
success in the marketplace. As a member of this team, you will have
the opportunity to develop your creative and analytical skillsets,
gain new experiences, and build or further your career at Seagate.
This team delivers comprehensive, customer-centric support to
several key organizations within Seagate/Lyve, enabling them to
pursue new business opportunities and to support or increase market
share while resolving critical gating items to those goals. By
collaborating with multiple subject matter experts ranging from
Sales, Finance, Quality, Operations, and other support
organizations, we facilitate customer requirement resolutions,
contract solutions, and legal positioning, all while minimizing
risk to Seagate.
About the role - you will:
Have a fantastic opportunity to build a sustainable career within
the larger legal organization while interfacing with several
business units supporting Seagate's worldwide customer base,
including our devices, systems, and Lyve organizations. In this
role, you will administrate legal documents that cultivate and
sustain positive relationships with customers, as well as assist in
the analysis and coordination of technical customer claim
engagements. Additionally, you will manage strategic program
initiatives and process improvement projects that will position the
team to help make Seagate/Lyve a success in the marketplace.
* Manage the lifecycle of Seagate/Lyve customer contract documents
and coordinating customer claim engagements.
* Review the prerequisites for agreement requests and contract
database entries for accuracy and completeness.
* Coordinate the review, feedback, and approvals from the pertinent
internal subject matter experts, and secure executive approvals as
* Structure the agreement draft of record and manage it throughout
* Summarize, document, and communicate ongoing activity through
closure to the affected subject matter experts and management
* In conjunction with the customer technical engagement team,
identify and develop course of action strategies for customer
* Advise other internal organizations of process and negotiation
* Facilitate the signing process using the proper Legal
* Strong organizational, problem-solving, and analytical
* Ability to think strategically while turning feedback and data
driven facts into tangible agreement solutions.
* Takes the initiative to keep others on task.
* Creates strong, collaborative relationships in a team environment
and is customer service minded.
* Confident in your ability to handle multiple tasks and meet
deadlines while making prompt and sound decisions.
* Respects the process, while seeking opportunities to learn and
Your experience includes:
* SaaS Sales, Marketing, or contract management is highly
* Prior experience working within a manufacturing environment
* Microsoft Office 365, emphasis on Word, Excel, and PowerPoint
* Experience with drafting legal documents
Colorado's 2021 Equal Pay for Equal Work Act (SB 19-085) requires
we inform you of the estimated base salary range for this position:
$86,800.00 - $127,000.00. Actual salary range is based on fair
market value of the role in the geography in which you live based
on the requirements of the job and your skills. This posted salary
range is a good faith and reasonable estimate, and Seagate reserves
the right to adjust this range depending on the qualifications of
the selected candidate.
Seagate offers comprehensive benefits to its eligible employees;
including, but not limited to, medical, dental, vision and life
insurance, short and long term disability, annual variable pay
bonus, 401(k), employee stock purchase plan, flexible and dependent
care spending accounts, health care spending account, flexible time
off/vacation, paid holidays and paid parental leave.
Our Longmont product-design campus is nestled against the foothills
with exceptional views of the Rocky Mountains. Here at work, you
can grab breakfast and lunch in the on-site cafeteria or get an
afternoon espresso, prepared by a professional barista. Our 1,500+
employees enjoy an active on-site experience from sporting
activities (get in a few laps at lunch on our 1-mile walking path
around campus, play ping-pong or volleyball, or stop in our 24-
hour fitness center for a group or individual workout) to community
service and many employee resource groups including Pride!, Women's
Leadership Network and a Young Professionals Network.
Location: Longmont, United States
Travel: Able to travel worldwide and to work flexible hours on a
limited basis, less than 10%.
Innovation thrives in a culture that embraces different voices,
where employees are equal contributors and are empowered to express
themselves authentically. Building this culture takes constant work
and willingness to be transparent about progress. Read more in our
Diversity, Equity, and Inclusion, Annual Report.
* Learn more about our commitment to the U.S. military and veteran
community by watching this video.
* 4th year in a row as a Best Employer for LGBTQ+ Equality
* 3rd year in a row as a Best Company for Women in Technology
With more than four decades of storage innovation, Seagate empowers
humanity to thrive in the data age and helps people and businesses
navigate the ever-expanding data landscape.
We craft precision-engineered, cutting-edge solutions that help the
world store and manage exponential data growth.
Seagate is powered by our talented, passionate, and diverse
workforce of 40,000 employees across the globe who embody our core
values: integrity, innovation, and inclusion. Striving towards
excellence every single day, we show up with these values for our
customers, business partners, shareholders, and communities
Join us and get inspired to make a difference in the
Seagate provides an environment where equal opportunity is
available to all. All qualified applicants will receive
consideration for employment without regard to age, race, color,
ancestry, ethnic or national origin, physical or mental disability,
medical condition, genetic information, marital status, sex (which
includes pregnancy or perceived pregnancy, childbirth,
breastfeeding, or related medical conditions), gender, gender
identity, gender expression, sexual orientation, perceived or
actual religious creed or political opinion, military and veteran
status, taking or requesting statutorily protected leave, taking or
requesting a reasonable accommodation for a protected basis, or
other basis protected by applicable law. Company-sponsored
training, education, degree assistance, and social and recreational
programs are also included. EEO is the Law Poster, EEO is the Law
Supplement Poster, & OFCCP Pay Transparency Provision
Seagate believes that vaccines are one of the most powerful tools
to fight COVID-19 and maintain a safer workplace. We implement
vaccine mandates where legally required or when the company
determines that a mandate is necessary for the protection of
United States - Proof of a completed COVID-19 vaccination is
required for all US-based employees of Seagate. Subject to federal,
state, and local laws and regulations, this requirement applies to
all employees and locations in the United States including those
employees working remotely. Seagate will consider exceptions to
this policy for medical or religious reasons on an individualized
For information on how Seagate collects and uses your personal
information during the application process, please review the
applicant privacy statement.
Keywords: Seagate Technology LLC, Longmont , Customer Contracts Manager, Executive , Longmont, Colorado
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